In partnership with 471 public and private sector businesses, Dubai Electricity and Water Authority (DEWA) offers a variety of exclusive deals and discounts to its customers through the DEWA Store.
The promotions encourage clients to lead sustainable, intelligent lifestyles and assist in making their homes into smart homes. By entering into their accounts via the DEWA app, which is accessible on Android, iOS, Huawei, and Apple Watch, consumers can currently take advantage of 818 deals.
People of Determination (POD) are eligible for additional services and discounts from DEWA, including access to health clubs and educational and rehabilitation programs.
Saeed Mohammed Al Tayer, MD & CEO of DEWA, emphasized DEWA’s dedication to improving the quality of life and happiness of all stakeholders, encouraging customers to lead responsible lifestyles, and promoting positivism and sustainability in society. This is consistent with current initiatives to make Dubai the world’s smartest and happiest city.
“We are committed to the happiness and well-being of the people and residents of the UAE as part of our social obligation. We adhere to the leadership’s vision, which places a high value on the happiness of both society and the individual. At DEWA, we strive to analyze and comprehend stakeholder experiences in order to reinforce excellence, improve our proactive capabilities, and provide prompt responses that go above and beyond their expectations.
DEWA has made the satisfaction of stakeholders and delivering a seamless and distinctive added-value experience its major goals within its strategy. As a result, community satisfaction with DEWA grew from 82% in 2013 to 93.02% in 2022. In the Dubai Digital Authority’s Instant Happiness Index, DEWA received a score of 98%.
Discounts are available at the DEWA Store on a variety of products and services, including telecommunications, smart living, banking services, insurance, smart home systems, travel and entertainment, shopping, maintenance services, consultancy, furniture moving firms, and more. Additionally, it offers special discounts on equipment that reduce energy and water usage as well as consumption control. When a building experiences internal problems, DEWA also offers a trustworthy list of technical service providers through the DEWA Store.
In addition to the Store, DEWA offers PODs a range of competent smart services that simplify access to its information and services. Numerous additional advantages are provided by DEWA to national PODs, including Sanad Card savings or fees-free activation and deactivation of electricity and water, customer information, and clearance certifications.